FAQ

Frequently Asked Questions

How can I place an order?

Simply select your favorite jewelry piece, add it to your shopping cart, and complete checkout with your shipping and payment information.


How can I track my order?

Once your order has been shipped, tracking information will be provided when available.


Can I change my order after placing it?

If you need to modify your order, please contact us as soon as possible.

Email:

service@qixnaro.com


What if my jewelry arrives damaged?

Please contact our customer service team with your order details and relevant information. We will assist you with the next steps.


How should I care for my jewelry?

To keep your jewelry looking beautiful:

  • Avoid contact with harsh chemicals.
  • Remove jewelry before swimming or showering.
  • Store jewelry in a dry and safe place.