Return & Refund Policy
At Qixnaro™, customer satisfaction is our priority. We want you to love your jewelry purchase.
If you are not completely satisfied with your order, you may request a return according to the conditions below.
Return Conditions
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must include original packaging.
- The return request must be submitted by contacting our customer service team.
Please contact us before returning any item.
Email:
Refund Process
Once your returned item has been received and inspected, we will process your refund request.
Approved refunds will be issued through the original payment method.
Please note that processing times may vary depending on your payment provider.
Non-Returnable Items
Items that show signs of use, damage, or alteration may not be eligible for return.